- Dominique Lopes
Thursday, September 13, 2012
Stop talking and listen
What I learned from the "Last Three Feet" is that for some reason listening is still a novelty. The authors want us to remember to get to know our audience and accept them.
This means that after pinning down age, race, economic standing, sex, etc. first
sit down with them and have a conversation. This in turn means a give
and take on both sides. After that, accept them. Accept them, agree that you
might disagree, but find a way to come together on a point. The best Public
Diplomacy is when both sides have a genuine stake in the outcome of a policy
initiative. Also, when you sit back and let your “other”, your public, make the
decisions and drive the conversation the best public diplomacy plans work.
The public
diplomacy example that struck me the most was in Turkey. They took kids that
may or may not have had previous knowledge of film work, cameras, or even English
and allowed them to participate in voicing their opinions through the art of
film while America backed them. Exchanges occurred, and setting them up with a
huge web of film festivals allowed students, the youth of Turkey, to be heard.
These kids will grow up thinking that the U.S is great because they gave them a
voice when they may have not had one otherwise. The brilliance was in how hands
off the implementers were; they guided and taught the skill, not the message
the kids wanted to deliver. Sometimes that is the best public diplomacy. They listened,
not listening to respond, but listening to actually understand.
- Dominique Lopes
- Dominique Lopes
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Dominique:
ReplyDeleteThis is a very insightful post. Listening is not only part of public diplomacy, but is a critical element in peace and conflict resolution. One of the pillars of peace building in divided societies is dialogue and giving space for opposing sides to express their views. PD professionals can take this same approach when doing work in areas of conflict. Listening opens the door for peace and is a sustainable approach to peace.