The Next 3 Feet
The Last 3 Feet book
discussion proved to be intellectually stimulating and answered many
outstanding questions I had about the field of public diplomacy. Although many
of my questions were answered, I walked away with more questions about the
sustainability of public diplomacy.
There was a great
deal of emphasis placed on the term, “The Last 3 Feet". I would like to
take the discussion a step further and place more emphasis on “The Next 3
Feet". In our constantly changing Foreign Service, U.S. Diplomats are
required to rotate out to a different country every three years. Three years is
not a long time considering the amount of work necessary for a public diplomacy
officer to establish genuine and credible relationships with the host
government and local community. Doing the work of public diplomacy is about
building trust with your audience. Trust is not built overnight, and in some
cases, not even three years. When some Foreign Service officers finally build a
legitimate relationship with the local community, their time at post has
reached its date of expiration and the NEXT Foreign Service officer is left
with the responsibility of establishing this relationship again. One can only
hope that the new officer had a predecessor that was viewed in a good light by
the local community. The new officer either has to spend time focusing on
damage control or placing emphasis on the “Next 3 Feet".
The Next 3 Feet is
about improving training, knowledge shar,e and sustainability from one Foreign
Service officer to the next. While rotating FSO's out every three years does
merit obvious benefits such as new ideas and perspectives, there must be a
greater focus on making sure that after a diplomat leaves post, their
relationships with the host country does not sever, but continues to exist.
However, this is a growing issue because new officers sometimes never meet
their predecessors. In many cases, they are only left with a binder that
contains past projects, reports and contact sheets. Unfortunately, these
contact sheets with names and numbers cannot come to life. These names are only
characters on a paper that only become credible contacts through genuine
interpersonal communication. Requiring past PD officers to actually meet in
person allows for discussion about best practices and achievements. Instead of the old PD officer
introducing the new officer to the Director of Youth and Sports through
email, all three entities could meet simultaneously. This gives the
representative of the host government a level of comfort when meeting with the
new officer. Coordinating the time for the new and old PD officers to
physically meet is a change in process that could result in great benefits. New
officers come from different cones, backgrounds and political ideologies.
Sufficient training, knowledge share and sustainability must become significant
practices if we are to improve our public diplomacy efforts abroad.
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